Frequently Asked Questions – IBH Courses


Account Dashboard FAQ's

Your Account Dashboard is located under the My Account tab on the top menu. To access your account dashboard please make sure you are logged in.

Your Account Dashboard gives you access to your online courses, Summits, billing and shipping information, and more! For an in depth tour and instructions on how to navigate your Dashboard please watch the tutorial located on your Dashboard.

Live | Livestream | Virtual Course FAQ's

In a Live Course setting all students are in person in the designated class location.

In a Livestream Course setting students stream into a class via Zoom and participate with the Live class. 

In a Virtual Course setting all students attend via Zoom. 

You can find information related to your Live, Livestream, or Virtual Course under the My Resources tab on the Live | Livestream | Virtual Course Resources page. 

This page contains resources related to your course as well as dates, travel information, and Zoom links related to your course. We recommend reading through all of the information pertaining to your course on this page so you can come to the course prepared and informed. 

After taking a Live, Livestream, or Virtual course you can purchase the online version of that course at a 50% discount. 

Yes. We require all students taking Livestream and Virtual Courses to have a partner take the course with them. Being able to practice the techniques and treatments on a partner during the course is crucial to cement your understanding of the treatments. It allows you to feel the techniques on a real body and also gives Lynn the chance to correct and critique your technique before you use your new knowledge on a client outside of the course. 

If your partner is a practitioner they must also purchase the course. If they are not a student and only a model there is no need for them to also purchase the course. 


Livestream and Virtual courses require you to have a functioning webcam and microphone so you can fully participate in the course. 

To prepare for a Live Stream course please make sure you are registered on Zoom. Once registered it may be helpful to login prior to the course to get familiar with the platform. 

If you need to ask a question during the course you can use the Chat feature. Click the middle Chat icon on the bottom menu. You can choose to send a message to the whole class or just to Lynn if you want to ask a private question.

If you are in a private breakout room and need to ask Lynn for help during the course, click on the Ask for Help button in the bottom right area of your Zoom window.

To your camera off or on click the Camera button in the bottom left corner of your Zoom window. If there is a red strike through the button your camera is off.

During the class it is important to keep your microphone on mute unless you are asking a question or participating in class discussion. This helps to minimize any background noise during the class. To mute your microphone click the Mute button in the bottom left corner of your Zoom window. 

For more detailed information on how to use Zoom please visit

The Postpartum and Advanced Postpartum course require you to have a balloon, lubricant, and gloves on hand as they include internal lab work. 

Reminder: Please trim your fingernails before the course!

If you do not pass your certification exam after the first try, please take one week to review the material then email to reset your exam.

Online Course FAQ's

You have lifetime access to all of your online courses! During this time you can retake and review the course as many times as you would like. 

Online courses are reviewed and updated annually. You have lifetime access to your course, so we recommend checking in on the course every so often to see the updated techniques and treatments. 

The Online Holistic Treatment of the Pregnant Body and Holistic Treatment of the Postpartum Body courses were recently approved for Physical Therapy CEU credit. To receive CEU credit and a certificate of completion you will need to earn a score of at least 70% on the Final Exam. You will also need to complete a course evaluation course to review your experience taking the course. After those steps are complete your certificate of completion confirming your CEU credits will be sent to you.

Pregnancy: 7.25 CEU Credit Hours

Postpartum: 8.5 CEU Credit Hours

Your online course material can be found in the All Course Materials drop down tab in the top menu of your account. This tab gives you access to all online and live course material.

Course evaluations are important for us to gage what our students are learning and for them to give us any suggestions or feedback that we could use to improve our courses in the future. 

Our goal is to use the information from these evaluations to continue to improve our courses and give our students the best experience possible.

For questions related to the course content please contact Lynn:

For technical questions please contact Beth:

If a video is glitching, won’t play, or malfunctioning for any reason please email Our team will work to resolve the issue as quickly as possible and let you know once the issue is resolved.

If you are having technical issues or have questions about quiz content please email 

If you have a question on a specific unit please email and leave a comment on that unit. Leaving a comment at the end of the quiz is especially helpful for content and wording related questions in case other students had similar questions.